Monday, December 7, 2009

Wonderful shopping experience @ Total madivala

Shopping is a pain but can't do without it, every month need to go for buying household commodities. People throng malls like anything during weekends to buy things for the next one week or month together.Visiting malls are convenient because everything is available at one place. Quality of the products could be relied upon blind folded.

Like every month went to Total @ madivala, first floor had undergone renovation so was bit difficult to locate things initially. Luckily they didn't do much renovation in customer durable section it was the same. While getting things it strike me to get drainex to unblock kitchen sink. Not being able to find it in self took help from one of the sales guy their "reply was if its not in shelf then we don't have it". I was bit disappointed as its need was urgent for me.

A lady may be the floor supervisor saw my interaction with the sales person and asked what was I looking for? Told her want drainex she asked me to wait for 2 min and went to check it herself with the sales guy standing there. When she came back had drainex in her hand and even guided to the shelf where it was stocked. Felt too happy at the gesture of that lady, who was discharging her duties and responsibilities to the fullest. As moved forward found her reviewing each and every section of the corner to facilitate people who needed help.

Had been shopping their for quite sometime now but this was my most memorable experience where I got a taste of what being cared for was?

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